HOW SOFT PLAY PARTY WORKS
There are two types of soft play parties. You can have just a soft play without party food or you can have soft play and party food in our private party room. Both are charged separately.
The soft play aspect of the party is charged at a set fee of £240 for up to 30 children.
Party food will be charged at £12.50 per child. A food order form will be sent to the party organiser within a confirmation email on booking of a party.
We now sell alcohol for birthday parties. Alcoholic drinks must be ordered together with your party food order.
Bringing your own alcohol is not permitted.
Please note, confetti and/or pinates are not allowed to be used within the facilities inside or outside. For all parties, we charge for the padel element of the party at the time of the booking. This acts as your deposit. If you have opted for party food we will contact you a week before the date of the party to take payment.
Party bookings are non-refundable, however we always do our best to amend the party to a different time or date where possible. Please let us know at your earliest convenience if you cannot attend your booking.
Our soft play parties last for 1 hour and the party room will be available for 45 minutes. For example: a soft play + party food party will last 1 hour and 45 minutes.
A soft play party without the party room use will last 1 hour.
We have set party time slots. You will be allocated a time slot upon booking. The soft play arena will be closed to the public and will only be in use exclusively by the birthday party for the duration of your soft play booking. The party room will be closed to the public for the duration of your party room booking. You will be able to gain access to the party room 30 minutes before the party food is served. Please be aware that our staff may still be in the room, cleaning up after the previous party.
The café area and the seating surrounding the café and reception will be open to the public during all parties. Please note other customers will be able to use the reception, changing rooms and associated walkways during parties. The only closed off section will be the soft play arena itself.
If you have any special requirements, please speak to the centre manager before booking the party who will do their upmost to help.
